If a firm has long been small , then the team can often ‘just know’ how to work. As the company grows, even if, that expertise can become fragmented and spread. As a result, inefficiencies creep in the workflow and old flaws are duplicated. This is one of the main reasons why companies need a firm management system to document functions and define the way they do things.
There are many of different company management systems available, in the likes of ISO 9001 for top quality, ISO 22000 for food safety and ISO 31000 for risk management. Each has its personal nuances and differences, but – in their this core — they all publish the same framework. This means that, once a firm has adopted one MSS, they can spin it out to other parts belonging to the business with minimal interruption and without needing a complete change of their existing documentation.
Using a graphical ways to documenting operations can bring them to life and help staff observe how they should function. This can open omissions, inefficiencies and prospects for improvement that are obscured by detail of long form documents. In addition, it encourages the kind of ‘closed loop’ approach to taking care of strategy and operations that is a key recommendation from the likes of ISO.
Creating a company management that is accessible to all staff should be a significant step in building a company tradition of ideal practice and transparency. This will make the business more attractive to investors and acquirers who will be reassured by transparent working practices.